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News & Insights

In an industry and world that is always on the move, OSM Worldwide can provide the news and insights you need to stay on top.

OSM News

3 Shipping Tips to Improve Subscription Box Customer Retention

Personalization. Convenience. A pleasant surprise once a month. The benefits of subscription boxes are drawing in more consumers than ever — and the proof is in the numbers. A recent McKinsey report revealed that the subscription box market has grown by 100 percent each of the past five years. In 2016 alone, revenue broke the $2.6 billion mark.

A Retailer’s Guide to Parcel Audits

Running a retail business isn’t easy. Many factors go into getting products into customers’ hands, and it can feel like there’s not enough time to handle them all. But it’s worth taking the time to ensure your shipping process is running smoothly. Why? Because spotting a problem early is always better than letting it continue undetected.

8 signs it’s time to reconsider your shipping partner

Taking a fresh look at your shipping partner may enable you to offset this year’s rate increases. A true partner can help you navigate your entire shipping process, finding opportunities to improve efficiencies while reducing costs and improving satisfaction.

Measure your total cost of shipping for a better bottom line

Your customers demand that their packages arrive on time (preferably early) and unscathed. But how are you measuring those results? Whether your company is large or small, understanding your performance can help you set benchmarks and ultimately improve your bottom line.

Facing higher rates? 3 ways to offset the increases

Shipping is one of the biggest expenses for online retailers, and annual rate increases can wreak havoc on a budget. Over the past several years, rates have increased steadily, especially for popular lightweight parcels. For 2018, shippers will experience an average increase of about 7%, though this varies tremendously with package weight, size, and quantity.

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Press Releases

7 years in a row!

Providing fast, reliable shipping solutions to ecommerce companies continues to propel OSM Worldwide’s growth

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OSM Receives prestigious When Work Works Award

Glendale Heights, IL  – OSM Worldwide has been honored with a 2017 When Work Works Award for exemplary workplace practices.

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