OSM Insights

OSM News

How can companies combat the rise in demand for free shipping? For starters, if you are going to have to pay for shipping, you might as well figure out a way to pay less for it, so here are five things you can do to reduce your shipping costs.

Major carriers are instituting considerable changes in how they calculate pricing. Find out what you should know about rate hikes and how to mitigate the impact on cost.

The holiday season is the ideal time for retailers to evaluate their own shipping practices. The best place to start is by establishing a “holiday scorecard” with specific KPIs to measure success.

With the advent of quicker and cheaper order fulfillment, consumer expectations are at an all-time high during the holiday season. Keep customers happy by following these three steps.

Shipping is often handled by third-party fulfillment providers, removing retailers from one of the most critical points in the sales funnel — order fulfillment and final delivery. So how do retailers maintain a superior customer experience throughout the sales process?

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